Kristy & Randi Micklewright understand how important privacy is. This privacy policy (the “Privacy Policy”) sets out the privacy policies and practices for Kristy & Randi Micklewright and its subsidiaries and affiliates (collectively, “Kristy & Randi Micklewright”) with respect to how Kristy & Randi Micklewright collect personal information and how this information is maintained, used and disclosed. This Privacy Policy also sets out how you can access certain information that Kristy & Randi Micklewright may collect.  

In this Privacy Policy, personal information means information about an individual whose identity is apparent or can be reasonably ascertained from the information as further defined under applicable privacy laws (“Personal Information”).

Please note that the Site may contain links to other third-party websites that are not controlled or operated by Kristy & Randi Micklewright. This Privacy Policy does not apply to such third-party websites, and Kristy & Randi Micklewright are not responsible for the content of such third-party websites or the privacy practices of such third parties. Kristy & Randi Micklewright encourages to request and review the privacy policies of any third parties upon disclosing Personal Information to such parties or when visiting such third-party websites.

1. Consent of Collection of Information. By submitting Personal Information to Kristy & Randi Micklewright and its Site or any of its service providers, you agree and consent to the collection of Personal Information and consent to the use, disclosure and transfer of such Personal Information in accordance with the provisions of this Privacy Policy. You may always refuse or withdraw your consent by contacting Kristy & Randi Micklewright at hello@soul-ledwellness.com. You understand that by withdrawing consent, Kristy & Randi Micklewright may not be able to continue to offer their services and provide you with information.  

2. Children Under 18. The Site is not intended for children under eighteen (18) years of age. No one under age 18 may provide any Personal Information to or on the Site. Kristy & Randi Micklewright does not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on the Site or through any of its features, register on the Site, make any purchases through the Site, use any of the interactive or public comment features of the Site, or provide any information you use, including name, address, telephone number, email address, or any screen name or user name. If Kristy & Randi Micklewright learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe Kristy & Randi Micklewright might have any information from or about a child under 18, please contact us at hello@soul-ledwellness.com

3. Revisions to this Privacy Policy. Kristy & Randi Micklewright  reserves the right, in Kristy & Randi Micklewright ’s sole discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time, without prior notice. Kristy & Randi Micklewright will treat your continued use of the Site following such revision as your acceptance of the revised terms. All revisions will be posted to the Site and will apply to any Personal Information collected on or after the date posted. Kristy & Randi Micklewright will obtain the necessary consents required under applicable privacy laws if it seeks to collect, use or disclose Personal Information for purposes other than those to which consent has been obtained, unless otherwise required or permitted by law.

4. What Personal Information do Kristy & Randi Micklewright collect and how is it processed? 

4.1. What do we collect? Kristy & Randi Micklewright may directly collect your name, address, phone number and email address. There may be other information you provide but that will not be collected by Kristy & Randi Micklewright and instead will be collected by the third parties Kristy & Randi Micklewright works with as outlined in 4.4. 

4.2. Newsletter. We may ask for both name and email address in order to send our newsletter or emails. We will only contact you through our newsletter for promotional or informational purposes. Subscribing to our newsletters is optional. 

4.3. Phone Number. We may collect your phone number and we may contact you via phone or contact if we feel there is information which would be beneficial to share with you. In accordance with everything outlined in this Privacy Policy, if you do not want to be reached by phone, you can ask us not to contact via phone or you can choose not to share your phone number.

4.4. Third Parties. Kristy & Randi Micklewright may work with third party applications in order to provide you with the best services on the Site. These organizations may collect Personal Information in order to provide services, this information can include name and contact information. Specifically, the third parties Kristy & Randi Micklewright may work with on the Site are listed below. We’ve included links to their privacy policies to ensure you are comfortable using them. 

4.4.1. Facebook: https://www.facebook.com/full_data_use_policy 

4.4.2. Instagram: https://help.instagram.com/402411646841720 

4.4.3. Google Drive: https://www.google.com/drive/terms-of-service/ 

4.4.4. Paypal: https://www.paypal.com/va/webapps/mpp/ua/privacy-full

4.4.5. Wix: https://www.wix.com/about/privacy 

4.4.6. Clinicsense: https://clinicsense.com/privacy-policy/ 

4.4.7. SquareUp: https://squareup.com/ca/en/legal/general/privacy  

4.4.8. Physitrack: https://www.physitrack.com/terms-of-service 

4.4.9. Zoom: https://zoom.us/privacy 

4.4.10. WordPress: https://en-ca.wordpress.org/about/privacy/  

4.4.11. Learndash: https://www.learndash.com/privacy-policy/ 

4.4.12. Active Campaign: https://www.activecampaign.com

4.4.13. Mighty Network https://www.mightynetworks.com

5. How will Kristy & Randi Micklewright use your Personal Information? Your Personal Information will be used to provide promotional and informative materials and offer and deliver products and services you can purchase or subscribe to from the Site. Specifically: 

5.1. Your credit card information will not be kept by Kristy & Randi Micklewright but instead by one of the third parties listed in section 4.4 above;

5.2. Your name and e-mail address are collected but will not actually be stored on the Site. Any information captured will be processed through third party websites in section 4.4 above; 

5.3. Your phone number may be used to contact via phone if there is information we would like to share which we feel would benefit you;

5.4. If you subscribe to our newsletter your Personal Information will be used to send the newsletter;

5.5. If we send you the newsletter for marketing purposes, we may use your contact information to send emails about promotions, special events and other marketing information. You can opt not to receive these emails by either clicking “unsubscribe” at the bottom of the email or by sending an email that includes your email address and a request that you do not wish to receive our promotional emails;

5.6. We may use your Personal Information to respond to a question or suggestion you have submitted to us, or when you request assistance regarding a service purchased;

5.7. We may share the your Personal Information if we believe in good faith that disclosure of this information is required to protect your safety or the safety of others, to investigate a fraud, or to respond to a government, judicial or other legal request or to comply with the law;

5.8. We may also share certain aggregated, anonymized information with a third-party provider in order to assist us in improving the Site.

6. Storing your Personal Information. Kristy & Randi Micklewright’s web server may store Personal Information when interacting with the Site. Kristy & Randi Micklewright will be happy to delete any of your Personal Information we may hold, upon a written request made by you. Your Personal Information will be safely disposed of by Kristy & Randi Micklewright. 

7. Storing your Phone Number. Your phone number will be kept in the phone or contacts database of Kristy & Randi Micklewright and associates. Wherever it is stored, it will always be protected with a password and will never be shared with third parties without your permission.

8. We Play by The Rules. The Site and Kristy & Randi Micklewright abide by all relevant Canadian laws in all aspects of our operations. As such, we abide by all the rules of CASL (Canadian Anti-Spam Laws) and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy is also compliant with GDPR and CCPA regulations. If you have any questions about our compliance with this legislation, you can reach out to info@kristymicklewright.com.

9. Do Not Track Signals. Kristy & Randi Micklewright currently do not recognize or respond to browser-initiated Do Not Track (DNT) signals, as the Internet industry is currently still working on Do Not Track standards and there is no accepted standard on how to respond to such signals. 

10. Analytics.  The Site keeps the following information from your visits to our webpage:

10.1. Visitor information to improve our customer engagement which tells us where and when people visit the Site and how long they stay there; and 

10.2. IP information for website and server security.

11. Cookies. The Site uses ‘cookies’ to keep a record of the number of times you have visited the Site and how you have interacted with the Site during each visit. In addition to this, the Site also uses cookies which are not absolutely essential for the use of the Site. Your continued use of the Site serves as consent for these cookies.

11.1. You might be wondering what a cookie is. Well, it is a small text file that gets sent by the servers of the Site to your hard drive and can only be read and interpreted by the Site’s servers. No Personal Information is stored in the cookie and there is nothing on it which can identify you personally. 

11.2. Why do we use cookies? Aside from being an awesome word generally, cookies help the Site understand how you interact while visiting the Site and what your preferences are to improve your experience on the Site. If you do not want cookies from the Site, simply adjust the settings in the web browser to disable cookies. This may change the way you access the Site, but of course it is your choice to do so. 

12. Disclosure of Personal Information. Kristy & Randi Micklewright will NEVER sell or license any Personal Information we collect from you. Kristy & Randi Micklewright are not liable for any disclosure of your Personal Information by any third party, particularly the ones outlined in section 4.4 above. By purchasing the services and products offered by Kristy & Randi Micklewright, you agree to be bound to and consent to the provisions of our third parties’ privacy policies. 

13. Jurisdiction. This privacy policy and the use of the Site are governed by the laws of Canada and the Province of Ontario. If a dispute arises under this policy, we agree to first resolve it through binding arbitration to take place in the Province of Ontario. 

14. Your Consent. By choosing to provide Kristy & Randi Micklewright with Personal Information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any Personal Information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law. 

15. Protecting your Privacy. Kristy & Randi Micklewright is committed to protecting your privacy. Security measures, such as using passwords on servers and computers, and locked cabinets where Personal Information is stored have been adopted to protect the user’s Personal Information against loss or theft, unauthorized access, disclosure, copying, use or modification. Online transactions are completed using third party applications outlined in section 4.4 above. Please refer to the third parties’ privacy policies, of which links have been provided above, for clarification on how transactions and Personal Information will be handled. Kristy & Randi Micklewright makes no promises, warranties or representations about the manner in which Personal Information is handled by third parties and bears no liability whatsoever for their use of them.

16. The Internet Can Be Sketch. The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that the information you provide to Kristy & Randi Micklewright over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of Kristy & Randi Micklewright’s control. 

17. Verifying and Amending your Personal Information. Kristy & Randi Micklewright tries to ensure that all Personal Information about you, in our possession, is accurate, complete and up-to-date. Please contact us at hello@soul-ledwellness.com to advise us of any changes to your Personal Information. You may request access to the Personal Information held by Kristy & Randi Micklewright at any time or seek to make corrections to it. 

18. Resolving concerns. If you have any questions or concerns about Kristy & Randi Micklewright’s Personal Information collection, use and disclosure practices, please contact hello@soul-ledwellness.com and we will do our best to help you.